FrameSDK/com.framepayments.framesdk.disputes/DisputeEvidence

DisputeEvidence

data class DisputeEvidence(val evidenceAccessActivityLog: String? = null, val evidenceBillingAddress: String? = null, val evidenceCancellationPolicy: String? = null, val evidenceCancellationPolicyDisclosure: String? = null, val evidenceCancellationRebuttal: String? = null, val evidenceCustomerEmailAddress: String? = null, val evidenceCustomerName: String? = null, val evidenceCustomerPurchaseIP: String? = null, val evidenceDuplicateChargeExplanation: String? = null, val evidenceDuplicateChargeId: String? = null, val evidenceProductDescription: String? = null, val evidenceRefundPolicyDisclosure: String? = null, val evidenceShippingTrackingNumber: String? = null, val evidenceUncategorizedText: String? = null)

Contains the evidence fields a merchant can submit to contest a dispute.

Constructors

DisputeEvidence

constructor(evidenceAccessActivityLog: String? = null, evidenceBillingAddress: String? = null, evidenceCancellationPolicy: String? = null, evidenceCancellationPolicyDisclosure: String? = null, evidenceCancellationRebuttal: String? = null, evidenceCustomerEmailAddress: String? = null, evidenceCustomerName: String? = null, evidenceCustomerPurchaseIP: String? = null, evidenceDuplicateChargeExplanation: String? = null, evidenceDuplicateChargeId: String? = null, evidenceProductDescription: String? = null, evidenceRefundPolicyDisclosure: String? = null, evidenceShippingTrackingNumber: String? = null, evidenceUncategorizedText: String? = null)

Properties

evidenceAccessActivityLog

@SerializedName(value = "access_activity_log")

val evidenceAccessActivityLog: String? = null

Log of customer access activity relevant to the dispute.

evidenceBillingAddress

@SerializedName(value = "billing_address")

val evidenceBillingAddress: String? = null

Billing address associated with the customer's payment method.

evidenceCancellationPolicy

@SerializedName(value = "cancellation_policy")

val evidenceCancellationPolicy: String? = null

The merchant's cancellation policy as provided to the customer.

evidenceCancellationPolicyDisclosure

@SerializedName(value = "cancellation_policy_disclosure")

val evidenceCancellationPolicyDisclosure: String? = null

Explanation of how the cancellation policy was disclosed to the customer.

evidenceCancellationRebuttal

@SerializedName(value = "cancellation_rebuttal")

val evidenceCancellationRebuttal: String? = null

Rebuttal to the customer's claim that the cancellation policy was not honored.

evidenceCustomerEmailAddress

@SerializedName(value = "customer_email_address")

val evidenceCustomerEmailAddress: String? = null

Email address of the customer who made the purchase.

evidenceCustomerName

@SerializedName(value = "customer_name")

val evidenceCustomerName: String? = null

Full name of the customer who made the purchase.

evidenceCustomerPurchaseIP

@SerializedName(value = "customer_purchase_ip")

val evidenceCustomerPurchaseIP: String? = null

IP address of the customer at the time of purchase.

evidenceDuplicateChargeExplanation

@SerializedName(value = "duplicate_charge_explanation")

val evidenceDuplicateChargeExplanation: String? = null

Explanation clarifying why an apparently duplicate charge is valid.

evidenceDuplicateChargeId

@SerializedName(value = "duplicate_charge_id")

val evidenceDuplicateChargeId: String? = null

Identifier of the charge that the customer claims is a duplicate.

evidenceProductDescription

@SerializedName(value = "product_description")

val evidenceProductDescription: String? = null

Description of the product or service that was provided to the customer.

evidenceRefundPolicyDisclosure

@SerializedName(value = "refund_policy_disclosure")

val evidenceRefundPolicyDisclosure: String? = null

Explanation of how the refund policy was disclosed to the customer.

evidenceShippingTrackingNumber

@SerializedName(value = "shipping_tracking_number")

val evidenceShippingTrackingNumber: String? = null

Tracking number for the shipment delivered to the customer.

evidenceUncategorizedText

@SerializedName(value = "uncategorized_text")

val evidenceUncategorizedText: String? = null

Any additional evidence text that does not fit a specific category.